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Defective Product Replacement Shipping Charges

$40.00

Get Flat 15% Off On Order $150 Apply Code: SV15

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Product Details

This Charge apply only for Defective Product Replacement

CARE: To maintain the beauty of your leather bags and jackets, regularly clean them with a soft cloth and use a quality leather conditioner to keep them supple and protected from moisture.

We would like to inform you that if you receive a defective product, we will be happy to send you a new product. However, we would like to inform you that there will be a shipping charge for the new product.

The charge is [40$]. We understand that this may be inconvenient, but we want to ensure that we provide our customers with high-quality products.

I hope you understand. Thank you

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Return Policy and Refund Policy

We understand that sometimes things don’t work out as planned. That’s why we offer a 30-day return policy .

To return an item, please follow these steps:
  • Contact us within 30 days of receiving your order.
  • Provide us with your order number and the reason for your return.
  • Return the item to us in its original condition, with all tags and packaging intact.
  • If you receive an item in a different size and color than what you ordered, you are eligible for a refund.
  • If a customer orders a custom product and then asks for a refund or return, the refund or return will not be granted.
  • If Customers can cancel orders for a refund within 2 days & receive it in 7 business days.
We will refund your purchase price, minus shipping costs. However, please note the following:
  • Customer Returns: If the return is due to customer remorse, the actual cost of return shipping will be deducted from the refund.
  • Defective Product Returns: No cost will be incurred for returning defective products, as this is our oversight.
  • Restocking Fee: There will be no restocking fee charged.
Sale Items: Only regular priced items may be refunded. Sale items cannot be refunded.

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